Privacy Policy

Effective Date: May 5, 2025

At Serenity Luxury Resort & Villas, we are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and safeguard your data when you use our website or stay at our resort.

1. Information We Collect

We may collect the following personal data:

Name, email address, phone number, and mailing address
Payment details (securely processed by third-party providers)
Booking details, travel dates, and guest preferences
IP address and browser information (via cookies)

2. How We Use Your Information

We use your data to:

Process and confirm bookings
Communicate with you about your stay
Personalize your resort experience
Send promotional emails (only with your consent)
Improve website performance and customer service

3. Sharing Your Information

We do not sell your data. We may share it with:

Trusted third-party service providers (e.g., payment processors, booking platforms)
Government agencies if required by law

4. Data Security

We implement robust security measures to protect your data, including encryption, secure payment gateways, and limited internal access.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience. You can manage cookie settings through your browser.

6. Your Privacy Rights

You have the right to:

Access or update your personal information
Opt out of marketing communications
Request deletion of your personal data

To make any of these requests, contact us at the information below.

7. Third-Party Links

Our website may include links to other sites (e.g., Instagram). We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors.

9. Policy Updates

We may update this policy occasionally. Changes will be posted on this page with the revised date.

Contact Us

If you have questions about this privacy policy or your data, please contact us at:

Serenity Luxury Resort & Villas
Email: [email protected]
Phone: 678-471-4520